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Pay & Display Parking
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Pay a Payment Notice
Click here for payment options and to pay a payment notice by credit card. -
Contest a Payment Notice
Pay & Display Parking
If you have received a Payment Notice, it’s probably because you have not complied with the conditions of entry to the car park.
ANCP car parks are patrolled by trained parking patrol staff who check and ensure a fair and proper use of the facility which includes ensuring disabled bays are not abused.
The Contractual Terms and Conditions of parking are clearly detailed on signage.
Payment Notices are generally issued in most cases for the following breaches:
- A valid or current ticket is not clearly displayed on the dashboard of a vehicle.
- A vehicle parked in a designated disabled bay that is not displaying a current authorised disabled permit.
- Parking in a loading zone for an excessive period of time or not engaged in setting down or loading goods.
A Payment Notice is due for payment within 14 days from the date of issue.
HOW TO PAY
Payment by credit card can be made Monday to Friday 10am to 4pm on: 1300 728 412. A 2.5% surcharge will apply for all credit card payments.
Payment by cheque or money order (do not send cash) can be posted to:
Australian National Car Parks Pty Ltd
PO Box 81
Annandale NSW 2038
Please click here for Online Credit Card Payments
QUESTIONS AND ANSWERS
Why should I pay for parking?
When you enter our car parks, the signage clearly displays the terms and conditions of entry. In effect, when you enter a managed car park you agree to abide by those terms and conditions.
In a decision in the Supreme Court of New South Wales in 2009, the court determined that “. . . by driving into the car park and leaving a vehicle parked in it, a person would be regarded as having accepted the terms of the offer. Accordingly, on every occasion that a servant or agent of the first defendant drove a vehicle into the car park and left it there, a contract arose between the plaintiff and the first defendant. The terms of that contract were those set out on the signs.*”
*Proceedings number 1405 [2009] NSW Supreme Court
What if I don’t pay?
Failure to pay will result in your debt being formally referred to a debt collection agency. If payment is still not made, our agent may, under certain circumstances, initiate legal action to recover this debt. Therefore, it is critically important that you make payment as soon as possible or if you believe you have genuine grounds for appeal then you should notify ANCP of this immediately in writing.
Why does this process take so long?
A process beyond our control is that of applying to the appropriate road traffic management authority (eg. NSW Roads and Traffic Authority) for the registration details of car owners who have breached the Contractual Terms and Conditions of parking at an ANCP managed site.
Unfortunately this means it can take some time to issue a Payment Notice reminder to these individuals.
We are continuing to work with these organisations to make improvements to this process.
How can I dispute a Payment Notice?
